Food, service, and atmosphere are the three main components in any dining experience, but which matters most and how is “good” defined? Coyle Hospitality studied data from nearly 2,500 diners worldwide and found that diners’ views varied according to how much they were spending.
Topics: Waitstaff, Dining environment, Atmosphere, Restaurant management, Research, Featured, Food, Restaurants
Happier employees are more productive employees. It's not just a truism—it's science. A team of researchers recently found that the happy participants in a study completed 10 to 12 percent more math problems correctly than those who were stressed and unhappy.
Topics: Waitstaff, Tips, Servers, Restaurant management, Featured, Food, Customer Service
