Restaurant operators in the United States have one thing on their minds: Labor. Low unemployment rates, immigration restrictions, changes to overtime pay and rising minimum wages have made it hard to hire great staff.
Retaining good employees is the biggest challenge for 80% of operators, according to Technomic’s May 2019 Foodservice State of the Industry report. Recruitment’s a close second, with 76% naming it as a problem.
One solution to this persistent challenge is investing in equipment upgrades — not to replace the staff you don’t have, but to assist the staff you do have.
