Modern guestrooms are losing a lot of things: Closets. Desks. Even dressers. But what about the coffeemaker? Is that an essential amenity, or an unneeded luxury?
This turns out to be a subject for passionate debate among frequent travelers. Some can’t live without in-room coffee. Others prefer to get their fix in the lobby. One thing’s clear: most guests believe complimentary caffeine is a constitutional right. Here’s how to keep them happy.